Vinted app down leaving shoppers and sellers locked out of accounts
10/25/2024 03:45 AM
VINTED has crashed leaving shoppers and sellers locked out of their accounts.
Over 1,000 users have complained about being unable to use the second-hand marketplace this morning.
Reports on Downdector show over 71% of customers have been unable to use the app.
Meanwhile, another 21% have not been able to log into their accounts.
People have taken to X, formally known as Twitter to complain.
One user wrote: “Is Vinted App not working for anybody I've got the wheel of eternity but it's not loading?”
Others said that when they try to log on the app on their phone they were met with a message stating that something has gone wrong.
The issue comes as it is payday for many workers across the UK, with many looking to treat themselves to some online shopping,
Another user said: “It's payday and Vinted isn't working? Like… what else I meant to do all day.”
The Sun has approached Vinted for a comment.
Vinted has skyrocketed in popularity over the past few years, as it has become an easy way for households to flog their old items for extra cash.
It has become a lucrative business for many people, with some families racking up £1,000’s each year by selling online.
Vinted has capitalised on this, launching this month a “pro” version of the app, which would allow sellers to register as a sole trader and be identified as professional sellers
However, The Sun revealed the second-hand seller had paused new registrations to its new professional selling feature after it made some users’ National Insurance (NI) numbers publicly available, putting them at risk of fraud.
A spokesperson for Vinted previously said: “For a small number of Vinted Pro members, their NI number was visible on their profile page.
“While our teams were working on fixing the issue completely, we temporarily halted the ability to upgrade accounts to Vinted Pro.
“We apologise to anyone that was affected and encourage members who have questions to reach out to our member support team.”
